Questions from an interested potential Mentor
I've been thinking a lot about our Skype call from a week or so ago. I had some questions / thoughts that I wanted to share with you. So thought I'd put out this email.
I really am looking for a change in my life. Call it turning 50. Call it a mid-life crisis. Call it being fed up with not feeling like I do something worth while for human-kind. Hell, call it a person being fed up with their corporate job.
I want to feel like I make a difference. Like I've helped someone. Leave a mark ... even if it's only in a small way.
All this being said ... I still have four mouths to feed, a mortgage, car payment and three kids to hopefully put through university. And currently I make a good living doing what I do (even if it is from behind a cubicle wall) So making a change is scary. Naturally.
I want to ask some pointed questions. I don't want you to think I'm being rude or presumptuous. I'm simply trying to make the best informed decision I can.
I see on your website that currently you have 2 Resident Mentors. Can you honestly say that they are both working 10 - 20 hours a week?
The goal in the first mentor year is to ramp up slowly. That means they are doing 2 to 4 hours of clients per week with a Master Level Mentor on one session a month and supervising (that's me).
Once they are doing well they ideally will ramp up over the year to reach 6 to 10 hours per week.
I find that while doing a full time job – 8 hours a week is the best maximum.
That is the point where we would recommend that they try reducing their work hours and going to the next level which is 10 to 16 hours a week.
The system is designed so that once you have the system "down" you are keeping clients for an average of 9 months (in first degree). This makes it easier to have a full schedule as you are not changing clients every month.
There will be some ready to jump in to 16 hours a week sooner but my concern is burn-out. A slow ramp up will allow Mentors to see how to absorb bringing these families into your psyche and living your day to day life. It is a profound relationship.
You had mentioned that customers are routed to Mentors through your website and that a percentage is taken by you. How much is that percentage?
You get the full $35.00 per hour for clients. $40 for clients who live outside of Canada.
You also are covered under our insurance for errors and omissions at no cost to you, a vital tool to protect you from lawsuits – an insurance that would cost the Mentor a bit over $2,000 a year.
Just how much traffic does your website attract? How do potential customers find you? I have to be honest, it took me a couple of times to hit on the correct "key words" for Google to find you.
Our Company websites are under one year old. We are investing thousands of dollars to raise their visibility. This is a big area that we are investing in (we are always open to ideas on how to help with our visibility). Presently, most people find us through three major searches that might not be obvious to others. One of them is "life coaching young adults". The other two are a secret.
Is there enough work to go around? That is a hard question to ask, because it seems so personal. But I think it's a valid question. You had mentioned on our call that you had a waiting list of customers looking to be mentored - is that a standard thing?
Oh boy, is there ever! There is a constantly growing amount of young adults who are failing to launch, having major anxiety and the numbers have increased by 20% each year for the past seven years. Our services are desperately needed. Having said that, my intention is to grow the amount of Mentors we have organically so that we always take care of our Mentors, so they are there to take care of our clients.
I am sure you can tell that I'm interested. The idea is very appealing. My nervousness stems from ... well after the financial aspect ... I can't really put my finger exactly on what it is I'm nervous about. But ... it's there ...
No doubt you are a charismatic, well-spoken, polished individual that seemingly loves what he does and teaches.
Can I take some of what you have and make it work for me?
I wonder if the nervousness you cannot put your finger on is really the question above that you posed.
The goal is not to be Ken (one's enough!)
The goal is to make a connection with a young adult when no one else has been able to. This is why it takes a year part-time to grow into the role. You cannot "work" for us until you have passed the three levels of practicum exams you will take. If you pass those that means you have learned what it will take to make the connection and change that person and their lives forever (no pressure here!)